Child Care Resource and Referral

Child Care Referral

Child Care Referral is a free service accessible to any parent searching for child care regardless of income. Our child care information specialists are trained in child development and early childhood education, knowledgeable about child care licensing requirements, and can offer expert support and guidance to parents as they search for and select child care.

Our specialists can offer you support in selecting child care that’s right for you and your child by providing guidance on how to evaluate the quality of a provider or program, helping you consider your’s and your child’s needs, developing a long-term child care plan, and developing and maintaining a good relationship with your selected child care provider.

Request your referral consultation or call to talk to a child care information specialist.

Selecting Child Care

There are a number of things to consider when choosing care for your child. How soon you need it; what you can afford to pay; how the provider interacts with clients and the children they care for; the experience you want for your child. We know this can be an overwhelming task, especially if you need care immediately. Following these Five Steps to Selecting Care will help ensure that you select a provider that is the best fit for your family.

Child Care Options

Choosing care for your child is one of the hardest decisions you will make as a parent. When making choices about child care, it is important to fully understand your options. You can learn more from My Child Care Options or, for more direct support call to speak to a child care information specialist today.

Olivers Law

Oliver’s law states that a parent has the right to get information about any substantiated or inconclusive complaints about a child care provider that is being considered. This information is public and can be obtained by calling the State licensing office (844-538-8766) or visiting the website at www.ccld.ca.gov. Additionally, parents have the right to review licensing reports and substantiated complaints pertaining to the child care facility, at the facility site.

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ICES operates on a non-discriminatory basis and gives equal treatment and access to services without regard to race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, sexual orientation, or medical condition.

  • ICES staff do not endorse, rate, evaluate or recommend programs or providers.
  • Information about any particular caregiver/provider is provided solely by that provider and is not substantiated by ICES.
  • Child care decisions are the responsibility of parents.
  • The providers in the child care referral data-base are not employees of ICES, they are self-employed business owners or independent contractors. Inclusion in this database does not imply or create an employer/employee relationship between any provider and ICES.
  • Prior to making a final decision about a child care provider, ICES encourages parents to carefully interview and visit providers.
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